About US Retail
While Pet Supplies Plus is the retail brand neighbors recognize, US Retail is the organization responsible for building high-performing teams, developing leaders, and operating stores that deliver a consistent, neighborly experience.
US Retail is the largest Pet Supplies Plus franchisee operator in the world.
60+
Locations
11
States, and Growing
Built for Growth — Personally and Professionally
US Retail was built with intention:
Create Opportunity
At every level of the organization
Promote From Within
Whenever possible
Develop Leaders
Through hands-on coaching
Empower Teams
With clear operational systems
Many of our managers and operations leaders began their careers on the store floor. Through mentorship and real-time development, they advanced by demonstrating leadership in action.
Local Leadership, Backed by Scale
Operating across multiple states allows us to invest in strong systems, leadership resources, and operational support — while empowering each store team to lead locally with autonomy and pride.
At US Retail, growth isn’t accidental — it’s structured, supported, and earned.
